


Connect the AC adapter to the dock and then directly to a wall outlet.If a different accessory is being used, replacing it with the official Nintendo Switch dock may resolve the problem.Verify that you are using the Nintendo Switch dock (model HAC-007).The charging indicator is displayed on the console screen The console is powered on but it is not charging There is no power and the screen is blank When the AC adapter is first connected to the console, what is displayed on the console screen? Allow the console to charge for at least 15 to 30 minutes, then hold the POWER Button for a few seconds to boot it up. If the battery charge on the console is almost depleted when the AC adapter is first plugged in, the screen will remain off and only a charging indicator will momentarily be displayed on the top-left corner of the console screen.When the AC adapter is first plugged into the console, the console screen will power on and the battery charging indicator will be displayed on the upper-right corner of the screen.If possible, try different wall outlets in different areas. Connect the original AC adapter to the console and then directly to a wall outlet (not to a power strip).If a different power source is being used, or if the original AC adapter is damaged, replacing it with the official Nintendo accessory may resolve the problem.While it is unplugged, verify that the original Nintendo Switch AC adapter (model HAC-002) is being used.

Leave the AC adapter unplugged for at least 30 seconds.
